Here to serve

Our response to Coronavirus

The Coronavirus is an unprecedented health crisis with significant economic and safety threats. We are confident, that together, we will get through it. We are committed to doing everything we can for everyone in our community.

We are continuing to provide services and support.  It is why we exist and why we are committed to working together. To this end, we are monitoring and following advice from health professionals and government leadership and taking the following steps to help limit potential exposure and spread of the virus.

Our STAFF is working with our CLIENTS to continue to access our programs and services from home. We are open for business and ALL programs and services will continue uninterrupted as follows:

1. Work-From-Home Protocol: We have transitioned fully to a remote web, electronic, and/or telephone access for classes, seminars, meetings, counseling/coaching and general services for all of our programs.

2. Cancellations: All upcoming meetings, workshops, seminars and special events are canceled until we are notified that we are able to resume normal operations.

3. Contacting Us: We are available by phone at (865) 524-5511, by email at [email protected] or by using our contact form throughout this period to answer any questions and/or assist in order to respond the needs of the members of the community.

4. Access to Accurate Timely Information: We highly recommend you use the following sources of information for questions and updates on the coronavirus:

  • City of Knoxville Alerts: KCHD COVID-19 HOTLINE 865-215-5555 or toll-free at 888-288-6022. The information line will be available from 8a.m. to 4:30 EST, Monday through Friday.
  • Tennessee Department of Health: In addition, the Tennessee Department of Health has a public information line, 877-857-2945, that is available 11 a.m. to 11 p.m. EST (10 a.m. – 10 p.m. central time), seven days a week.
  • The Center for Disease Control: Call 1-800-232-4636 for more information or visit their website

The Knoxville Area Urban League will continue to follow the advice of state and local officials, and promote and practice social distancing in order to slow transmission rates of coronavirus as much as possible.

Our seniors and individuals with chronic health conditions are our most vulnerable. We will continue to provide a full range of services to them. Please continue to support and uplift your children, family members, neighbors, church members, work colleagues and friends who may be struggling during this crisis. This is a time for supporting one another and being a supportive community.